Refund & Cancellation Policy

1. Overview

The Danny Goes Aum screening pass is a one time digital purchase. The film is available straight after payment, so passes are generally not refundable. We do refund you in these cases:

• Charged but no pass: money left your account but you did not get access.
• Charged twice: you paid more than once for the same email address. We refund the extra payments.
• The film will not play because of a fault on our side, and we cannot fix it within 3 working days of you telling us.

2. How to Ask for a Refund

Write to thegreatindiantravellingcinema@gmail.com within 7 days of paying, from the email you paid with. Include your Razorpay payment ID, which is in your pass email, and a short note on what happened.

3. How Refunds Are Paid

Approved refunds go back to the card, UPI account or bank you paid with, through Razorpay. Banks usually take 5 to 7 working days to show the money. A refunded pass stops working.

4. Failed Payments

If a payment fails but money was taken, it comes back to you automatically, usually within 5 to 7 working days. You do not need to ask for it.

5. Cancellation

The pass is not a subscription, so there is nothing to cancel and you will not be charged again.

6. Contact

Questions about a payment or a refund? Write to:

Sandeep Mohan
Director & Producer • Windcolour Studio Pvt Ltd
Email: thegreatindiantravellingcinema@gmail.com
Website: dannygoesaum.com